About Us
Rhode Island Telephone has been providing VOIP Telephone Systems and Telecommunications Solutions for all types of businesses in RI for over 20 years.
Founded in 1987 by owner George Shaheen, we are a locally operated business with headquarters in Cranston, RI.
Rhode Island Telephone is a full service organization with a dedicated team of factory trained and certified field technicians. Our technical support team, who are also factory certified technicians, can answer all of your questions and work with you to develop solutions that meet your unique requirements.
What sets us apart from our competitors?
- Our company owned state of the art facility gives us the capability to develop, test, and customize the products, services, and solutions we provide.
- WE RETURN PHONE CALLS & EMAILS!
- We provide competitive pricing and excellent value every time
- Courteous & professional factory trained and licensed technicians
- Experienced & factory trained technical support team
- Fully insured and licensed RI Telecom Contractor #153
- 24/7 service. Answering Service after hours that can contact tech on duty
- Multiple ways to contact us…. Phone, fax, email, or web site via our new customer web portal
- Award winning “Tigerpaw” Telecom Industry software used to generate quotes, work orders and invoices in a timely manner.
- New fleet of GPS dispatched vehicles
- Constant research for new products and product lines that can help our customers.
- Customer Newsletter with important updates on new technologies available to you.
We provide both Traditional and VOIP Telephone Systems from the leading manufacturers:
Our services include:
- Sales of both New & Reconditioned Telephone Systems
- Maintenance Contracts
- Servicing of all types of Telephone Systems, whether you bought it from us or not
- Telephone System upgrades, expansion & relocation
- Telephone, Computer & Video Wiring
- VOIP Phone Lines (aka “SIP Trunks”)
- End-user & Administrator Training
- Multi-site Networking of Telephone & Data Systems
- Carrier Analysis for both Telephone and Internet/WAN access
- Overhead Paging & Music On Hold Systems