Hosted Systems


Rhode Island Telephone offers Hosted PBX system solutions for businesses located anywhere is the US, or even abroad.

Hosted PBX is a “Virtual” Business Telephone System that is located in our secure VoIP Data Center. VoIP phones are simply plugged into the computer network right along with other devices such as PCs and printers. The VoIP phones connect to our VoIP server via the Internet using a secure login & password.

Typically, for most businesses, the decision to migrate to an IP PBX-based phone system, hosted or not, offers many advantageous benefits.


  • Significant cost savings over traditional phone service/phone systems
  • Single Hosted PBX System & Call Distribution for multiple offices, mobile workers, remote workers or contact centers
  • Integrated billing options — pay one bill each month for all services and all of your locations
  • Automatic, on demand call overflow — your callers won't hear a busy signal
  • Future-proof — move your business to an all IP infrastructure
  • Disaster Recovery Built-In — in the event of an emergency, you're covered by our on-line rerouting capability.
  • Scalability — buy only what your business needs today
  • Flexibility — add what your business needs tomorrow
  • Self-Serve Portal(s) — ease of use and real–time management under your control; i.e. call routing, extensions, voicemail boxes, groups, and auto attendants
  • Monitored by 24/7 Network Operations Center
  • LNP (local number portability), you keep your existing phone numbers!
  • Domestic Outbound Calling, e911 & Information Services (Directory Assistance)
  • Toll Free (8xx) Inbound

See our Virtual PBX brochure here


Which phones do I use for my Hosted PBX system?

Polycom “SoundPoint” VoIP phones are recommended for use with our Hosted PBX system, however we can use other 3rd party VoIP phones if you have a preference. Polycom “SoundPoint” phones are available from any on line Polycom dealer

Our Hosted Telephone system will work with a variety of 3rd party VoIP phones, however we recommend:

These, as well as other high quality VoIP telephones can be purchased on line from the following source:

We found poly.factoryoutletstore.com has excellent selection & prices.
They also offer quantity discounts, both new & refurbished models & very inexpensive shipping.