Testimonials

Our clients are enthusiastic about the level of service they have received from Rhode Island Telephone.

Read what they have to say about us!

"The RI Telephone staff is professional, committed to task and have an unblemished track record of success. What sets them apart from their peers is fairness, honesty and integrity in their business dealings. They will continue to be Item Group’s first choice on any telecommunications project or technical support assistance.  You’re always a phone call away and are able to service our needs promptly.  Your expertise was invaluable when we had to transition from another vendor who couldn’t meet our needs.  All your work was always on-time and on-budget, with no last minute surprise costs."

Manny Resendes
MIS Director, Item Group

"We are a nonprofit here in Providence and were searching for a new phone system. We received three quotes from various telephone vendors and decided to go with RI Telephone and the NEC system. We have been very happy with our decision. They were terrific from the day of installation (which was seamless) to present. The NEC system is very easy to work with, I train all new employees and they comment on how "easy it is to learn". After installation the service department remained very efficient, they come out as soon as I call OR they walk me through the problem right over the phone and the technicians are incredibly knowledgeable about the product. I've worked with RI Telephone in the past when employed with other companies and have always been impressed by them, they are truly a company that puts the customer first."

Lori Brown
Office Manager, Day One

"Once again, RITelephone worked efficiently and productively to install a new communications system for Downing Partners at their new location; 2843 South County Trail. Your techs were very professional and knowledgeable about the communications system and they worked quickly to ensure that Downing Partners was up and running smoothly. They were professional and courteous and more importantly, they are aware of the ‘big’ picture, which is extremely helpful to a small business.  Your expert team is a great resource for Downing Partners. Please know that we will highly recommend RI Telephone to our clients."

Anne Price
Executive Assistant, Nova Group

“The system is beautiful and your technicians made the transition so smooth and seamless, BRAVO!!!
Your installers were very professional and patient with each and every request or questions I had about the phone system!
It is nice to see such great service in this day and age!
Again…Thank you!!

Laura A. Parker
Modern Industries, Inc.
242 West Exchange Street
Providence, RI  02903
401-331-8000 x11

Not once during our installation did we ever loose Public Safety Emergency Communications. I look forward to working with you in the future and would highly recommend your company and staff to anyone.

Ralph Nahigian
Town of North Providence
View the Thank You Letter