VOIP Systems

From the #1 Allworx Dealer in New England

As an elite Allworx “Apex Partner”, Rhode Island Telephone has distinguished itself amongst all other
Allworx Dealers in the region for both quality of workmanship & customer support.

Our Allworx VOIP PBX telephone system keeps you connected to customers.

Unlike many other PBX systems, our Allworx phone system gives you a fantastic combination of Value, Reliability & Modern VOIP telephone system technology. Our systems support both analog and VoIP phones, as well as analog or VOIP phone lines for customers in Rhode Island ( RI ), Massachusetts ( MA ), Connecticut ( CT ) and other New England states. That means you can adapt new technology all at once, or build up gradually. Either way, you're implementing the solution at your own pace, without compromising.
How do you decide whether to stay with analog or switch to VoIP? RI Telephone can help you determine which method is right for you.

System Features:

• Full featured VOIP PBX telephone system with built in analog trunk ports, analog extension ports, music on hold port, overhead paging port as well as WAN & LAN ports
• Compatible with analog lines, T-1 lines, or VOIP lines (aka SIP trunks)
• Supports analog phones (cordless, fax, credit card machine, or conference phone for example)
• Remote Allworx extensions so you can work from anywhere that has internet
• Soft Phones to provide a phone on your laptop
• Conference Bridge for hosting your own conferences
• Simultaneous ringing of both desk & mobile phone
• Wireless handset solutions
• Apps for Android & iPhone (optional)
• Presence Management controls how your calls are routed to you
• ACD with Queue & Agent reports (optional)
• Multi-site Integration (optional)
• Unified Messaging; Voicemail to email standard with optional fax to email
• Desktop “Call Assistant” App controls your phone with your PC
• Outlook integration allows you to “click to dial’ your Outlook contacts
• Custom CRM integration available

Many companies are taking advantage of the internet to carry their both voice and data communications. Rhode Island Telephone offers Voice over Internet Protocol (VoIP) telephone system service as one method for not only reducing communication costs, but also providing efficient use of your network infrastructure

The Allworx family of products is designed from the ground up to utilize VoIP so that you have the option of leveraging VoIP whenever it enables cost savings for your business.

Our system will work with almost any VoIP device you choose. Think of it as a "pure" VoIP phone system. It was designed to use VoIP from end to end, which means costs are lower because we don't have to convert trunks to another protocol and then back again to communicate with our VoIP phones. The Allworx system works flawlessly with nearly every VoIP provider, including our own RI Telephone “Virtual Trunks”

As one of the first "pure" VoIP-based phone system providers, our experience runs deep. RI Telephone understands how to make your migration simple and painless. Please contact us for more information on our VOIP telephone system.  We currently service Rhode Island ( RI ), Massachusetts ( MA ), Connecticut ( CT ) and other New England states.