8×8 vs Ring Central vs A Local Provider for Small Business Phone Systems

Business Phone Systems

Small businesses looking for a VoIP provider are left to choose between 8×8 and RingCentral or a local provider in their area. But without knowing all the benefits and drawbacks of each, it will be hard to pick the right one. This comparison will give you a better insight into what each system has to offer and how it can benefit your company.

  1. 8×8

8×8 is one of the most popular VoIP phone service providers for small businesses. 8×8 is a phone system well-suited for companies that operate on the global market which requires them to make a lot of calls outside North America. Their best package offers unlimited service to forty different countries in the world, which is their most significant selling point.

8×8 VoIP is also in high demand among e-commerce companies because it complies with all federal data collection and storage regulations.  It also includes other features, like no porting costs, free advanced features included in every package, and customer support in the US via phone or chat.

The biggest drawback of 8×8 is that their packages include only one extension and no internet faxing, which can be a significant issue for companies who regularly work with a lot of customers. Another thing to remember is that there is an upfront activation fee of $39.99.

  1. Ring Central

RingCentral is one of the national VoIP phone systems companies in the US. RingCentral offers a lot of what 8×8 includes in their packages, but has additional features, like unlimited calling and fax to email in North America, unlimited video meeting, toll-free numbers, and integration with third-party apps.

Businesses that have a lot of phone traffic and want a full-featured service see the biggest appeal of using RingCentral. This phone system can easily support companies which require 250 minutes per month because users pay their costs annually.

One of the downsides to RingCentral is that their system mostly benefits local businesses with over 20 registered users, and a free setup is not part of the basic plan.

  1. A Local Provider

A local phone systems’ provider is your third option. Local providers excel in the service they offer by their customer support. It is because they operate around a specific location. It is also quicker and in most cases cost-efficient to use the services of providers in your area.

Small businesses that predict fast growth should choose local providers due to their flexible and dynamic systems which can easily fit to scale business needs. The near vicinity to your company also means they are quicker to respond to any issues and generally arrive at the location to set up the VoIP system.

Local providers also offer the best support and creative features like professional voice talent for greeting messages. If you are looking for a quality phone systems partner, always research local providers first.

Rhode Island Telephone is a local provider suited for small businesses that are looking for cloud-hosted phone systems, premise-based VoIP, or a hybrid system. If you want to learn more in what we do, contact us today and request a quote.

Post by Will Britton

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