If you operate a small business, you need to know about redundant internet connection. Internet redundancy is a contingency plan that will avoid business operation interruption, prevent loss of data, and maintain customer satisfaction.

Earlier this month we covered how implementing a UPS system provides protection during a power outage or surge. It gives you time to back up data and properly shut down devices. Implementing internet redundancy serves a similar purpose – to protect your business and keep it operational.

If you own a small business or startup, you need to learn about uninterruptible power supply, or UPS. UPS devices save businesses from major data losses and equipment damage during power surges or blackouts using a battery backup system. A UPS can mean the difference between surviving a power surge gracefully and losing vital company and client information.

Businesses need to know that their internet service is up to snuff when it comes to meeting today’s high demand for fast, consistent connections. Most businesses use cloud-based applications, video conferencing software, and VoIP – all of which rely on strong, fast internet connections. It’s vital to verify that your contract with your internet service provider fully covers your company’s needs.

Rhode Island Telephone offers consultation services for customers with internet connection concerns. If you’re not sure if your setup is performing up to your expectations, we can inspect your system and review your contract to ensure your business is getting its money’s worth. You can’t afford to simply deal with poor performance when it comes to your internet connection!

The technological landscape is constantly evolving, especially when it comes to business. Companies must be both agile and scalable to keep pace with technological changes.

For those of us who remember the bygone days of transferring documents to floppy disks and e-mailing ourselves files to work on outside the office, cloud technology may seem like magic. But it’s a magic more and more businesses are relying on, opting to make the switch to the cloud.

The ways in which we store data, share information, and hold conversations are fundamentally different than they were just 10 years ago, and why shouldn’t they be? Since the dawn of the telegraph, communication technology has been developing and improving non-stop. 100 years ago, landlines were scarce amenities owned by a lucky few, but today, they’re being phased out for increasingly popular alternatives like VoIP. This is as true in homes around the world as it is in business.

Video conferencing is a feature often available with many cloud hosted VoIP phone systems that allow you to connect with clients or employees in real-time through audio and visual communication over broadband networks. Video conferencing can’t replace face-to-face meetings completely, however there are many advantages to using this feature.

For businesses that are looking to reduce travel expenses, increase productivity, and foster stronger relationships among colleagues, clients and vendors, video conferencing might be the solution for you. It is these benefits, among others, that have helped this technology soar to new heights and has greatly transformed the business and communication world.

Maintaining a business with more than one location can be both a blessing and a curse. On one hand, having two or more venues is a sign of blooming success! It gives your company greater reach, and it’s more convenient for your employees and clients alike. On the other hand, scattering your operations can get messy, since you can’t be everywhere at once.

Staying up-to-date with your employees when a portion of them are in a completely different building can be a hurdle. Even the alignment between teams can become difficult to maintain when direct communication is severed or diminished.

Thanks to new cost-saving technology, many people are saying goodbye to traditional landlines. Advanced hosted telephone technologies offer many advantages over the traditional phone system, leading to its increasing popularity.

As a small business owner, we know that you are concerned with growing your business as efficiently as possible. We also know that making a big change can often be a daunting task, but with the right support, choosing a cloud hosted VoIP system can provide greater benefits in the long-run.

So, you’re planning to make the switch to a VoIP business phone system? That’s great! You and your team must be buzzing with excitement, brainstorming about ideal features, and thinking about the best system for you. Before you can get started on that overhaul, however, you have a big hurdle to hop over: which VoIP provider should you turn to for your new phone service?

Your first impulse might be to reach for a big-name provider like 8×8 or RingCentral, but don’t go striking up deals right off the bat! Just because a company has made it big, that doesn’t mean they’re right for you. Here are four misconceptions you might be harboring about large VoIP providers:

Oct 12, 2016




You probably already know that business won’t survive long without strong lines of communication between its team members. The power of informational exchange doesn’t end there, though (you probably already knew that too); it includes correspondence with clients, collaboration within the company, and the latest VoIP technology. Without clear communication, leads are neglected, clients aren’t given the level of care they need, and the various moving parts within a company grind to a halt. That brings us to the big question: can switching to the cloud benefit your business, and if so, how?

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