Most businesses down here are already juggling a lot: multiple locations, shifting schedules, and a team that’s half in-office and half remote. It gets messy fast, especially if your phones aren’t up to the task. You’ll start saying things like: Spoiler alert: that’s not a staffing problem. That’s an old-school phone system problem. Why? Because […]
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Between client calls, case prep, and court appearances, most attorneys barely have time to grab a sandwich, never mind troubleshoot phone issues. Yet that’s what so many firms’ legal professionals are stuck doing: juggling outdated systems that drop calls, bury voicemails, or make remote work a nightmare. A good law office phone system should take […]
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Here in New England, we like our “cawfee” strong (and iced all year), our winters unpredictable, and our tech dependable. That’s why businesses from Providence to Portsmouth are turning to an AI-ready business phone provider to keep things running smoothly, even when the weather doesn’t cooperate, because staying competitive in business means staying connected and […]
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Improvements To Your CloudWorx App Experience Rhode Island Telephone is excited to announce an important update for all CloudWorx users. We’re transitioning to a new mobile app provider to deliver enhanced reliability, improved performance, and a better user experience. What’s Changing? We’re introducing the new CloudWorx mobile app, now available for download on both the […]
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If there’s a rulebook for running a business here, the first page would say, “Expect chaos.” Between the staffing curveballs, the calls that come in at the worst time, and the ever-growing pile of technology tools, it’s easy to let your phone system run on autopilot. Here’s the thing, though. . .when your phones aren’t […]
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Banks, credit unions, and other financial institutions have always had a target on their backs. These days, it’s bigger than ever. According to IBM’s latest threat intelligence report, cyberattacks on financial institutions jumped 79 percent between 2022 and 2023. At the same time, compliance demands keep piling up. That’s why phone services for banks matter […]
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