Here in New England, we like our “cawfee” strong (and iced all year), our winters unpredictable, and our tech dependable. That’s why businesses from Providence to Portsmouth are turning to an AI-ready business phone provider to keep things running smoothly, even when the weather doesn’t cooperate, because staying competitive in business means staying connected and […]
Read More
Improvements To Your CloudWorx App Experience Rhode Island Telephone is excited to announce an important update for all CloudWorx users. We’re transitioning to a new mobile app provider to deliver enhanced reliability, improved performance, and a better user experience. What’s Changing? We’re introducing the new CloudWorx mobile app, now available for download on both the […]
Read More
If there’s a rulebook for running a business here, the first page would say, “Expect chaos.” Between the staffing curveballs, the calls that come in at the worst time, and the ever-growing pile of technology tools, it’s easy to let your phone system run on autopilot. Here’s the thing, though. . .when your phones aren’t […]
Read More
Banks, credit unions, and other financial institutions have always had a target on their backs. These days, it’s bigger than ever. According to IBM’s latest threat intelligence report, cyberattacks on financial institutions jumped 79 percent between 2022 and 2023. At the same time, compliance demands keep piling up. That’s why phone services for banks matter […]
Read More
A pizza place in Chicago. A scrappy startup in Austin. A boutique in Portland, Maine. On paper, they couldn’t be more different. However, they all share the same challenge: old-school phone systems that tie communication to one building, one desk, one clunky piece of hardware in the back closet. That kind of closet-bound system tends […]
Read More
If your customers are telling you your calls show up as “Spam Likely” or they’ve noticed your business number marked as spam, you’re not alone. More businesses than ever are dealing with call blocking, spoofing, and spam labeling, which can damage customer trust and make it harder to reach clients. The good news? There are […]
Read More