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ABOUT

ABOUT

BUYER’S GUIDE

Our check list guide you through the project requirements and overall process to finding the right solution for your unique needs

Rhode Island Telephone has been providing world-class cloud-hosted and premise-based business phone solutions for small & medium businesses over the past 25 years. No matter how complex your requirements, we are confident that we can find a cost-effective communications solution to fit any budget or specifications.

Since being founded in 1987 by George Shaheen, Rhode Island Telephone still remains a locally owned and operated business based out of Warwick, Rhode Island. As a small business ourselves, we are committed to offering the same enterprise-level service that the big businesses receive, without the enterprise-level price tag.

We consider ourselves to be the independent agents of business phone solutions, so you never need to worry that you are receiving an incentivized recommendation. Rhode Island Telephone’s full-service organization is backed by our team of dedicated factory trained & certified field technicians, and our factory certified technical support team.

In addition to our comprehensive business phone systems, we offer extensive consultation, installation, and support services. We also carry a wide variety of peripheral equipment to improve productivity including call center reporting, paging systems, structured wiring systems, call accounting, and more. With CloudWorx, our cloud hosted VoIP solution, your offices can be located anywhere in the world!

Whether you are starting from scratch, preparing for an overhaul, or looking for support, Rhode Island Telephone equips businesses in Rhode Island, Massachusetts, and Connecticut with fully-customized, unbiased business phone solutions that seamlessly streamline current and future communication channels.

Meet Our Team

George Shaheen
Owner & CEO

Years in industry?

35 Years in Telecom

Years at Rhode Island Telephone?

31 Years

Hobbies?

Yoga & Martial Arts

Caleb Shaheen
Technician

Years in industry?

2 Years in Telecom

Years at Rhode Island Telephone?

2 Years

Hobbies?

Weight Lifting and Gaming

Carlos Fernandes
Project Specialist

Years in industry?

30 Years in Telecom

Years at Rhode Island Telephone?

25 Years

Hobbies?

Fishing

Rob Good
IT Director

Years in industry?

23 Years in Telecom

Years at Rhode Island Telephone?

18 Years

Hobbies?

Fishing, Camping and Gaming

Rob Hiller
Service Manager

Years in industry?

15 Years in Telecom

Years at Rhode Island Telephone?

7 Years

Hobbies?

Wine Tasting and Watching Sports

Peter Plass
CloudWorx Engineer

Years in industry?

10 Years in IT
3 Years in Telecom

Years at Rhode Island Telephone?

3 Years

Hobbies?

3D Printing and Electronics

Rich Leavitt
Technician

Years in industry?

21 Year in Telecom

Years at Rhode Island Telephone?

10 Years

Hobbies?

Kids no time for hobbies lol

Wallace Whelpley
Technician

Years in industry?

20 Years in Telecom

Years at Rhode Island Telephone?

5 Years

Hobbies?

Fishing

Scott Wolfenden
Technician

Years in industry?

9 Years in Telecom

Years at Rhode Island Telephone?

4 Years

Hobbies?

Fishing & Kids

Ryan Catterson
Technician

Years in industry?

2 1/2 Years in Telecom

Years at Rhode Island Telephone?

2 1/2 Years

Hobbies?

Sports

Ben Herlihy
Technician

Years in industry?

1 Year in Telecom

Years at Rhode Island Telephone?

1 Year

Hobbies?

Fishing and Gaming

Brandon Etheridge
Technician

Years in industry?

10 Years in Telecom

Years at Rhode Island Telephone?

1/2 Year

Hobbies?

Fishing, Culinary, playing poker.

Sierra Rambone
Customer Service

Years in industry?

5 Years in Telecom

Years at Rhode Island Telephone?

5 Years

Hobbies?

Travel, Cooking and Painting

Donna Amalfitano
Accounting

Years in industry?

20 Years in Telecom

Years at Rhode Island Telephone?

20 Years

Hobbies?

Travel, Outdoor Music, Local Events, and more recently Fishing

Will Britton
Marketing Manager

Years in industry?

7 Years in Marketing
1 Year in Telecom

Years at Rhode Island Telephone?

1 year

Hobbies?

Coding and Longboarding

 

 

 

The SMB’s Guide to Business VoIP Vendors

With a properly integrated communications system, your small-to-medium sized business can boost collaboration, increase productivity, and effectively scale alongside future growth. Download this guide to discover how to outline and plan for your business’ unique vendor needs.

Success Stories from Our Customers

INTERESTED TO DISCOVER HOW RI TELEPHONE CAN HELP FIND THE RIGHT BUSINESS PHONE SOLUTION FOR YOU?

 

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