The holidays move fast around here. One minute it is leaf-peeping season, the next minute someone is putting a giant inflatable snowman on the roof of the Dunkin on Park Ave. Before the rush hits full speed, it helps to be honest with yourself about one thing: Is your business phone system ready for it? […]
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Between client calls, case prep, and court appearances, most attorneys barely have time to grab a sandwich, never mind troubleshoot phone issues. Yet that’s what so many firms’ legal professionals are stuck doing: juggling outdated systems that drop calls, bury voicemails, or make remote work a nightmare. A good law office phone system should take […]
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If there’s a rulebook for running a business here, the first page would say, “Expect chaos.” Between the staffing curveballs, the calls that come in at the worst time, and the ever-growing pile of technology tools, it’s easy to let your phone system run on autopilot. Here’s the thing, though. . .when your phones aren’t […]
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Banks, credit unions, and other financial institutions have always had a target on their backs. These days, it’s bigger than ever. According to IBM’s latest threat intelligence report, cyberattacks on financial institutions jumped 79 percent between 2022 and 2023. At the same time, compliance demands keep piling up. That’s why phone services for banks matter […]
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A pizza place in Chicago. A scrappy startup in Austin. A boutique in Portland, Maine. On paper, they couldn’t be more different. However, they all share the same challenge: old-school phone systems that tie communication to one building, one desk, one clunky piece of hardware in the back closet. That kind of closet-bound system tends […]
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America may run on Dunkin’, but New England towns run on relationships, especially when it comes to finances. Because you’re not just serving clients. You’re serving neighbors. You coach Little League with the folks you approve loans for. You process tax bills for neighbors they see at Sunday brunch. In tight-knit towns, maintaining trust isn’t […]
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