Most businesses down here are already juggling a lot: multiple locations, shifting schedules, and a team that’s half in-office and half remote. It gets messy fast, especially if your phones aren’t up to the task. You’ll start saying things like: Spoiler alert: that’s not a staffing problem. That’s an old-school phone system problem. Why? Because […]
Read More
There was a time when AI in business phone systems felt like a luxury, an optional feature for tech-forward companies with big budgets. Not anymore. Today, AI is becoming a standard part of modern VoIP systems, woven into the way businesses handle customer calls, manage voicemails, route inquiries, and protect against spam. And if your […]
Read More
Not as profitable as you could be, but not sure why? Well, one of the biggest financial leaks your law firm has could be something you least suspect: your phone system. That’s right—the missed calls, inefficient workflows, and bloated telecom costs caused by more traditional phone systems could be costing you thousands of dollars a […]
Read More
It’s no secret that running a small business in Rhode Island—or anywhere, really—is no walk in Roger Williams Park. Between rising costs, keeping up with technology, and juggling a million tasks, the last thing you need is a clunky phone system dragging you down. That’s where a VoIP system (Voice over Internet Protocol) steps in, […]
Read More
When you run law firms or offices in Rhode Island, you’re not just providing legal services—you’re managing a complex web of communications, deadlines, and client relationships. And, oh yeah, actually practicing law. It’s no small feat. And if your law firm’s still relying on the old-school phone system that’s been kicking around the office since […]
Read More
Welcome to Rhode Island Telephone’s guide for restaurants looking to switch from a legacy system to a VoIP phone system. Contrary to popular belief, doing so isn’t as complicated as you think. And we hope this guide proves it. Without further ado, let’s get started. Step 1: Figure Out What You Need Start by evaluating […]
Read More