VoIP

Hosted PBX for Small Business: A Smarter Phone System for Growing New England Teams

August 25, 2026

Quick Summary   Small Businesses Deserve Better Business Phone Systems Too Not every business has 500 employees, six branches, and a full IT department. Most businesses are much smaller than that. In fact, according to the US Chamber of Commerce, 99.9 percent of businesses in the US are small businesses. Only about 600,000 of the […]

How Mount Saint Charles Academy Unified Their School Phone System

August 3, 2026

A reliable school phone system needs to do more than connect calls, it needs to keep faculty, staff, students, and families connected across every building on campus, especially when it matters most. That was the challenge Rhode Island Telephone helped solve for Mount Saint Charles Academy in Woonsocket, RI. Rhode Island Telephone installs and supports […]

Nonprofit VoIP That Scales With Your Mission: What Growing Organizations Need

June 19, 2026

Quick Summary Growth Is Good. Phone Madness Is Not. Unlike traditional for-profit businesses, where it’s grow, grow, grow and get as big as possible as quickly as possible, nonprofits have a more measured approach. Very few nonprofit leaders are trying to build a huge organization overnight. They are trying to serve more people, organize fundraisers, […]

Still Answering Calls Blind? CRM Phone Integration Changes Everything

June 15, 2026

You’ve invested in a CRM to keep your customer relationships organized. You’ve invested in a phone system to keep your team connected. But if those two tools aren’t working together, there’s a real gap in how your business communicates, and chances are, your customers are already feeling it. For small and mid-sized businesses across Rhode […]

What New England Businesses Should Expect When Switching from Verizon or Cox Business Phone Systems

May 20, 2026

If you’re currently using Verizon or Cox for your business phone system and starting to feel frustrated, whether it’s rising costs, lack of flexibility, or slow support, you’re not alone. Many businesses across Rhode Island and Southern New England reach a point where their phone system no longer supports how they operate today. The good […]

VoIP for Charities That Need Reliability on a Budget: A Practical Buyer’s Guide

April 22, 2026

Quick Summary: We can say this in full confidence that there are very few nonprofit leaders who wake up excited to shop for a phone system. And that’s okay; instead, they’re thinking about fundraising efforts, staffing, grant deadlines, and upcoming events. But when the phone setup starts causing trouble, it jumps to the top of […]