CentreVu CMS Database Items and Calculations

This document is written for CentreVu Call Management System (CMS) users who need to understand the use of database items and how CentreVu CMS calculates amounts for reports. It is also written to help users decide which database items and calculations to use in custom reports.

CentreVu CMS Database Items and Calculations

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CentreVu CMS Database Items and Calculations