Panasonic’s Call Center products are focused on cost-effective solutions that grow incrementally to meet the changing needs of a business. Whether ACD Viewer is installed in a stand-alone configuration or in a network configuration, the real time displays provide information about current Call Center workload (incoming calls) and resources (ACD Agents). Historical reports provide essential information used to evaluate trends, performance, and results.
DBS 576 Section 525 ACD Ver 2-52
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