Choosing a small business phone system is a lot like picking the right tool for the job—get it right, and your business flourishes. Get it wrong, and you may struggle with communication challenges. As a small business owner or decision-maker, you want a system that not only meets your current needs but also grows with […]
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Running a business is hard enough without having to wrangle a dozen different phone and internet contracts, track down invoices from three months ago, or troubleshoot connectivity problems at 3 a.m. If you’re like most small to medium-sized business owners or IT managers, you’ve probably faced these headaches in some form. The good news? […]
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Does the prospect of deepening your business communications knowledge feel overwhelming? You have not even considered upgrading your phone system for more than 15 years, when your last update was installed. Since then, a ton has changed in the world of business telecommunications. Fear not. This guide will help you understand the best phone system […]
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Owning a business is equally about delivering a product or solution as it is about overcoming daily challenges. Communication is often at the heart of these challenges, whether establishing consistent customer service, giving opportunities for your teams to collaborate, or scaling the business efficiently as it grows. Below, you’ll discover some challenges associated with a […]
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Communication is any business’s main lifeline; terrible quality communication can sink your reputation. If you think this only applies to verbal or written communication, you are wrong because a lousy phone connection can be just as detrimental or more so to the outcome of an interaction. According to a recent study, 77 percent of patients […]
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At Rhode Island Telephone we do our best to keep our customers updated with the most important and accurate information possible. We have been getting a few questions from our customers about the current state of Allworx as a company, the hardware currently deployed in the field as well as the future availability of parts, licensing, and software upgrades. Here is a summary of the facts that you need to know as an Allworx phone system owner.
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