The Benefits of Doing Business with a Local VoIP Provider

Local VoIP provider handshake.

When the time comes to choose a telephone provider for your new business premises, consider all your options, including a local voip provider. Starting a business means you need to find an office space to rent, and then open accounts for water, electricity, telephone, internet, and other “boring” stuff. While these tasks might not be what you were thinking about when you started your business, it’s important that choose the best providers so you can start out on the right foot.

When it comes to your telecommunications needs, there are giant VoIP providers that you’ve undoubtedly heard of. They provide quality services and prices to match, but just because you recognize their name doesn’t mean the services they provide are superior. We present you with some significant benefits of doing business with a local VoIP provider.

You Can Rely on Local VoIP Provider Prices

Because your local VoIP providers services are less expensive doesn’t mean that their services are less valuable (than those of large providers.) The VoIP cloud technology has made it possible to provide services of the same quality but at more inexpensive rates. 

Reliable Customer service

Solving a problem with a large telecommunications provider can be a real hassle because they often outsource their customer service. They do that to cut costs to maximize their profits, which also means that a customer can wait too long before a real person picks up the phone to help. Your business phone system is the most important tool for your business, and the longer you wait for someone to fix your phone system, the more sales you’re losing out on. 

Local providers have a smaller number of customers and fewer phone calls for support. They can respond immediately to provide replacement or repair of defective phone components and get your services back up and running quickly. 

Local Installation Services

By going with a national provider, you are the one that needs to install the VoIP equipment and configure the network. Do you know anything about 802.1pq, DiffServ, VLAN’s, LNP, and POE? There are many limitations when selling a product without the ability to service it. A local VoIP provider company will offer equipment installation as well as on-site training, coordination with your data personnel, site inspection to assess your network’s suitability for VoIP, and on-site sales consultation. 

The Money Stays in Your Community

Giant telecommunication corporations are known brands that everybody talks about. However, a great brand name doesn’t mean that the company provides the best services or products, nor do they care about the community they serve. When a business chooses to get VoIP service from a local provider, each of the companies will contribute to the infrastructure and well-being of the community they operate in, including investing in employees, local charitable causes, and other small businesses. 

Complete Telecommunications Solution

National business VoIP providers typically offer PBX and SIP trunking, but it takes more than that to create a reliable phone system. Do you have the right internet circuit? Is your router set up to be voice ready? Do you have to connect to an external ringing or paging device? It’s all required for a proper VoIP installation. By choosing a local provider, you won’t have to coordinate the data vendor, internet provider, cabling company, and VoIP provider. Local providers offer you a complete solution all in one place, so you’re not wasting precious time away from building your business.

Thanks to technological progress and greater accessibility, VoIP providers can offer services that are of same or even better quality than those of some most known national providers. Rhode Island Telephone has been providing top-notch cloud and premise-based phone solutions for small and medium businesses for 35 years. Our recent data center upgrade makes our service comparable to any large provider, and we’re constantly improving so we can offer you the best service and products. 

To learn more about our services and pricing, request a free quote.

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