What is VoIP?

May 05, 2016

gshaheen

VoIP

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A quick Google search for “what is VoIP” yields results with words such as circuit-committed protocols, discrete packets, IP telephony, and audio codecs. You may be asking yourself, “what does any of that mean”?

When you’re busy running a business, you want to find the best solution for whatever issue is at hand without getting a bigger headache along the way. In this article, we are going to break down the ins-and-outs of VoIP and how this solution can help your business communicate effectively – no Advil needed.

Let’s start off with the word VoIP itself.

With daily advancements in technology, many businesses are opting to use the internet in place of a traditional phone company.

VoIP stands for Voice Over Internet Protocol, but in more common terms it simply means connecting your phone service over the internet.

So how does it work?

We’re glad you asked! During the normal course of business, we’re sure you send emails, browse web pages, and maybe even started the Google search that led you here. Each of these activities requires an internet connection and some sort of information exchange behind the curtains.

The case is no different from VoIP. When you pick up your phone and place a call, your voice is converted into digital data that is sent over the internet. It’s that easy!

One thing to keep in mind when considering VoIP is that you don’t necessarily even need a phone anymore. The beauty of our connected world allows us to access internet communication not just in the office, but also at an off-site job, during an out-of-town business meeting, or maybe even while your vacation in another country.

Okay, but what makes it so special?

Traditional phone systems are notoriously expensive, painful to upgrade, require an IT staff to manage, and keeps you chained to your desk. VoIP tends to have all of the features you’ve come to expect with a traditional phone system, but it truly shines with a unique set of application based functions. Instead of letting your local phone provider dictate what you can and cannot do with your phone, you now have the flexibility to customize a system suited to your business’ individual needs.

Many companies now offer cloud-based VoIP, such as our Cloudworx product, that includes all of the benefits of an expensive, enterprise-level system without the complex and costly-to-maintain equipment. In fact, VoIP can save a new business up to 90% in initial business phone startup costs. By connecting to the cloud, your VoIP service can be upgraded instantaneously, monitored 24/7/365, and easily scaled – all without the need to staff an IT team.

Let’s get to the bottom line.

What is VoIP to the industry? It is fairly new, but it has already received widespread acceptance by some of the largest telecommunication providers across the globe. To put this industry into perspective, Infonetics Research expects the worldwide growth of VoIP services to reach $82.5 billion by 2019. We can assure you it isn’t just a trend, VoIP is here to stay.

So what is VoIP, you ask? It’s the future of telecommunications.

 

 

 

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